Privacy Policy

Effective Date: July 2026

Data Controller: GOHOMIN TECHNOLOGY CO., LTD., Registered Address: Yantai Area, China (Shandong) Pilot Free Trade Zone, Bajiao Bay International Sci-Tech Innovation Center, Contact Email: sales@gohomin.com

1. Scope of This Policy

This policy applies to all personal and corporate information processing activities when you visit our official website, submit inquiries, send emails, consult online, download product materials, or place orders. It covers all global visitors and complies with GDPR, CCPA, and all applicable local data protection regulations.

2. Information We Collect

We collect only information essential for international trade. We never proactively request unrelated sensitive data:

• Business Information: Company name, purchasing contact name, position, email, phone, company address, tax ID, import/export qualifications.
• Order & Transaction Information: Product requirements, quotation records, order quantities, delivery addresses, payment vouchers, customs clearance documents.
• Website Technical Data: Access IP, browser/device type, pages visited, visit duration, cookie access records.
• Voluntarily Submitted Materials: Customer drawings, project requirements, inquiry attachments (retained only when proactively sent by customers).

We do not collect sensitive data such as bank card numbers, credit card information, personal ID numbers, or biometric data.

3. Legal Basis for Data Processing (GDPR Compliance)

• Contract Performance / Order Fulfillment: Processing inquiries, quotations, production scheduling, shipping, after-sales service, and account reconciliation.
• Legitimate Business Interests: Product update notifications, industry news, fraud prevention, website maintenance and optimization.
• Legal Obligations: Compliance with customs, tax, and cross-border trade regulatory requirements.
• User Consent: For marketing emails only; users may unsubscribe at any time.

4. Data Sharing Rules (We Never Sell Customer Data)

We promise never to sell, rent, or trade any customer personal or corporate data to third parties. Data may be shared on a limited basis with vetted service providers who have all signed data confidentiality agreements: international freight forwarders, cross-border payment processors, web hosting providers, and third-party email services. Providers may only process data per our instructions and are prohibited from secondary distribution.

• Mandatory Legal Disclosure: We will submit information as required by law upon receiving formal court, customs, public security, or tax authority documents.
• Prohibited Sharing: Third-party advertising companies, industry competitors, and unqualified overseas data intermediaries.

5. Data Storage & Security

• Storage Period: Transaction data is retained for 7 years from order completion (to satisfy Chinese tax and cross-border trade audit requirements). General inquiry information is retained for 2 years, then automatically encrypted and deleted upon expiry.
• Security Measures: Site-wide SSL encryption, tiered server access permissions, regular data backups, and employee confidentiality agreements to prevent data leakage, tampering, or loss.
• Cross-Border Transfer: Data storage servers are located in China. Any transfer to overseas partners strictly complies with applicable cross-border data transfer regulations.

6. User Data Rights (Global Customer Compliance)

Global users may exercise the following rights via our contact email at no additional charge:

• Right of Access: Request retrieval of all personal and corporate information we hold.
• Right of Rectification: Correct inaccurate business or contact information.
• Right of Erasure: Request permanent deletion of all data when no outstanding orders exist.
• Right to Withdraw Consent: Unsubscribe from product marketing emails.
• Right to Restrict Processing: Suspend our active commercial outreach.
• Right to Complain: File privacy dispute complaints with local data protection authorities.

We will process user requests within 15 working days.

7. Cookie Information

This website uses only essential functional cookies (language settings, browsing preferences) and does not use tracking-based advertising cookies. Users may disable cookies in browser settings, though some site features may not function properly as a result.

8. Policy Updates & Interpretation

We reserve the right to update this Privacy Policy in accordance with international data regulations. Updates take effect upon posting on our website. Final interpretation of this policy belongs to GOHOMIN TECHNOLOGY CO., LTD.

For questions, please contact: sales@gohomin.com